![]() We collect information about why you are using the service, a small amount of medical information and a small amount of information about your important others, alongside brief session notes. Why do you need to record this information? ![]() In some circumstances our insurance companies legal team may want to verify information we process. We would have to save the request for deletion you made but would not save any other data. In this case all your paper records would be shredded with a cross shredding machine and any electronic data such as emails or text messages would be permanently deleted from the devices they are stored on. Under the GDPR you can make a request in writing to your therapist, for all your records to be deleted. What if I don’t want my records to be held for that long? This is in line with wider NHS regulations for holding data. All records will be deleted in the January after the above retention scales. ![]() If you are 17 when treatment ends we must keep your data until your 26th birthday. This is unless you are a child, in which case we must hold your data until your 25th birthday. We are consequently regulatory bound to hold your data for 10 years* after your final session. Our therapists are regulated by either the BACP, NCS, UKCP and UPCA and the business is insured by Oxygen, although individual therapists also hold their own insurance too. How long will you hold my information for? It also covers any session records, text messages or emails we exchange. your name and address or whether you have a specific condition. It is there to protect your rights as a consumer of a service or product that might involve your identifiable data, e.g. The GDPR replaces the 1998 Data Protection Act to ensure your personal and sensitive, confidential data is kept private and held securely, being processed in the way that you have agreed to. What is the General Data Protection Regulations, 2018 (GDPR) and how does it affect me? ![]() At Stepping Stones, we take GDPR and confidentiality very seriously indeed.Īt your first session, your therapist will provide you with more information around both areas, however here are some answers to commonly asked questions: ![]()
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